Política de reembolso

Returns and Refunds

We accept return requests within 30 days of delivery for eligible items.

Change of mind or sizing:
Items must be unworn, unwashed, unused, and in original condition. The customer is responsible for return shipping costs. Please contact us at ahugdesign.support@gmail.com before sending anything back so we can provide return instructions. Items sent without prior approval may not be accepted.

Damaged, defective, incorrect, or missing items:
Contact us at ahugdesign.support@gmail.com within 30 days of delivery and include your order number plus clear photos. We will work with you on a replacement or refund. For print-on-demand production issues, a return may not be required.

Refunds:
After approval and review, refunds are issued to the original payment method. Original shipping charges are non-refundable unless the item was damaged, defective, or incorrect. Return shipping for approved change-of-mind or sizing returns is the customer's responsibility.

Personalized or used items may not be eligible for return unless they arrive damaged, defective, or incorrect.